PRIVACY POLICY
ECOCULTURE Company
(Effective from 10.11.2023)
1. INTRODUCTION
1.1. We aim to protect the confidentiality of visitors to our website; in this policy, we explain how we will handle your personal information.
2. COLLECTION OF PERSONAL INFORMATION
2.1. We may collect, store, and use the following types of personal information: Name; address; phone number; email address; IP addresses.
2.2. After registration on the site or placing the first order, this information is already stored in our internal systems, and our website simply confirms you as an ECOCULTURE customer. We will never collect confidential information about you without your explicit permission. The information we store will be accurate and up-to-date. You can check the information we have about you by visiting your account or sending us an email. If you find any inaccuracies, we will promptly delete or correct them. The personal information we store will be securely kept in accordance with our internal security policy and legislation.
2.3. We will not transmit or sell your information. We may use technology to track visitor behavior patterns on our site. If you have any questions/comments about confidentiality, you should email us at info@ecoculture.pl Before disclosing personal information about another person, you must obtain that person's consent for both disclosure and processing of this personal information in accordance with this policy.
3. USE OF SUCH INFORMATION
3.1. We use the information you provide for the following purposes:
3.1.1. Sending information about the status of your inquiry or order;
3.1.2. Sending informational materials, offers, and promotions that we believe may be of interest to you;
3.1.3. Improving the design and content of the website;
3.1.4. Better understanding the behavior of buyers and registered users of the site;
3.1.5. Conducting other general marketing and advertising activities aimed at our products and services;
3.1.6. Placing advertisements through various social media and other internet platforms (e.g., Google, Facebook);
3.1.7. We use cookies to provide you with the best experience on our website and allow us and third parties to tailor the ads you see on our website;
3.1.8. Cooperating with professional service providers, such as marketing agencies and advertising partners, to exchange relevant marketing content through social media advertising.
3.2. When you place an order, we need to know your name and email address, allowing us to process and fulfill your request and inform you about the order status.
4. COOKIE FILES, WEB BEACONS, AND OTHER TECHNOLOGIES
4.1. The website https://ecoculture.pl collects information about your behavior on our site and page visits to obtain statistics on visits and the effectiveness of site usage, create a personalized approach, and adapt our services to the interests of each user. We achieve this using various technologies, one of which is cookie files. These are data that a website can send to your browser and will be stored on your computer for further identification by the website.
4.2. Cookie files are often used to evaluate the effectiveness of website operation (e.g., measuring the number of visitors and their duration on the site), identifying the most interesting and visited themes and pages, and providing convenient navigation and site usage without collecting any personal information. Cookie files can also be used to create a personalized approach based on the user's existing interaction experience with the site and preferences. Over time, this information helps improve the user experience.
4.3. Cookie files are usually divided into session and persistent. Session cookie files help efficiently navigate the website, ensuring that information requested during the session is not requested again. Session cookie files are stored in temporary memory and are deleted when the browser is closed. Persistent cookie files store user settings for current and future visits (e.g., simplify login to the site by remembering user credentials). They are stored on the computer's hard drive or on the mobile device's storage and are activated when the browser is launched. We use persistent cookie files to store information, such as the user's language and country.
4.4. If you no longer wish to receive "cookie" files or want to be notified about receiving "cookie" files, adjust your web browser. However, if you disable all "cookie" files, you may not be able to use some services and features of the site.
5. TARGETED ADVERTISING
5.1. We use "cookie" files, Google Remarketing Tag, Facebook Pixel, and other advertising technologies to direct advertising to you based on your individual interests and preferences. This section of our Privacy Policy provides additional information on this matter.
5.2. You may see our personalized ads on the Internet based on your interests. These data allow us to tailor our communication to the user and client, taking into account their demographic interests, as well as use contextual advertising and personalize the service offer. We use this information to display ads that may interest you. This process helps us assess the effectiveness of marketing tools and advertising campaigns. You can opt-out of targeted advertising by visiting sites such as www.aboutads.info/choice, www.networkadvertising.org/managing/opt_out.asp, www.evidon.com.
5.3. Please note: even if you disable this option, you will still see ads on the Internet, but they will not be targeted to your individual interests.
6. CROSS-BORDER DATA TRANSFER
6.1. The information we collect may be stored, processed, and transferred between any of the countries in which we operate to allow us to use the information in accordance with this policy.
6.2. Personal information you post on our website or submit for publication on our website may be available on the Internet worldwide. We cannot prevent the use and abuse of such information by others.
7. PERSONAL INFORMATION SECURITY
7.1. We implement reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
7.2. We will store all personal information you provide on our secure servers.
7.3. All electronic financial transactions conducted through our website will be protected by encryption technology.
7.4. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
7.5. You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask for your password except when using it to log in to our website.
8. UPDATE OF THIS POLICY
8.1. We may update this policy from time to time by publishing a new version on our website.
8.2. You should check this page periodically to ensure you are satisfied with any changes to this policy.
8.3. We may notify you of changes to this policy by email.
9. YOUR RIGHTS
9.1. You can instruct us to provide you with any personal information we hold about you; to do so, you must:
9.1.1. Provide proof of your identity;
9.1.2. Allow up to 28 days for processing.
9.2. We may withhold personal information you request to the extent permitted by law.
9.3. You can prohibit us from processing your personal information for marketing purposes at any time.
9.4. Please inform us if the personal information we hold about you needs to be corrected or updated.
9.5. In practice, you generally agree in advance to use your personal information for marketing purposes, or we will give you the opportunity to opt-out of using your personal information for marketing purposes.
**10. LEGAL INFORMATION
10.1. This Privacy Policy is prepared to fulfill the obligations outlined in the General Data Protection Regulation (EU Regulation 2016/679 of April 27, 2016, or GDPR - General Data Protection Regulation).
OUR DETAILS AND CONTACT INFORMATION
This website is owned and operated by the company "ECOCULTURE." You can contact us by sending a letter to info@ecoculture.pl.